What do I do when my wireless won’t stay connected?

What do I do when my wireless won’t stay connected?

The easiest, and most surefire way to get your wireless to reconnect is to Power-Cycle your wireless router. This just means to unplug the power adapter for a few seconds and then plug it back in. You should see the lights go through a “startup sequence” and then they will start to flash in a consistent pattern. Once the consistent light pattern has been reached (after about a minute), you should be able to reconnect. If this works, great. Most home routers need to be Power-Cycled about once a month. This is normal. If you are having connection problems more than once a month, you should investigate the issue further. How do I do this?

First, we need to find out what is causing the issue.

There are a few main causes:

  1. Poor signal strength
  2. Wireless Interference
  3. Flaky router firmware

 

Solutions:

  1. Try moving your computer to the same room as your wireless router. If it works consistently there, then you should move the router to a more central location. If moving the router doesn’t help (or isn’t an option), it may be time to upgrade your router or add a wireless bridge to extend your wireless signal.
  2. Change the channel that the wireless router operates on. Your best options are 1, 6, and 11. If you are having troubles with one of these channels, choose a different option of the three. There is a tool called “WirelessNetView” that will help you determine which of these three channels has the lowest amount of traffic.
  3. You should check to see if there is a new version of your router’s firmware on the manufacturer’s website. There will generally be a link to “update/upgrade firmware” within the administration pages of your router. Before attempting this upgrade, be sure to connect to the router with an Ethernet cable. This will help to ensure that the transfer completes properly. The exact procedure will vary from router to router, but it is generally a straightforward process involving 2 steps: 1. Download the upgrade file from the manufacturer’s website, and 2. Upload the file through the router interface.

Conclusion:
There are various reasons why you may experience wireless connection issues at home. This article has outlined 3 of the main causes, and provided 4 possible fixes. If you have any questions, or would like some help fixing your wireless problems call HomeTown Tech at 877-424-TECH(8324) to schedule an appointment today!

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